How Does AestheticMatch Work? Your Free Plastic Surgery Concierge, Explained

Updated November 2025

If you’ve heard of AestheticMatch, you’ve probably seen it described as a free plastic surgery concierge. But what does that actually look like in real life?

Instead of leaving you to scroll through endless directories, ads, and mixed reviews, AestheticMatch:

• Learns your goals and medical context
• Matches you with screened surgeons and med-spa providers
• Books and organizes your consults
• Helps you compare itemized quotes
• Supports you through logistics and aftercare

This guide walks through exactly how AestheticMatch works, what it does and doesn’t do, how it vets surgeons, and how it differs from familiar platforms like RealSelf or Zocdoc.

What AestheticMatch Actually Does

In simple terms, AestheticMatch is a human-led matching and support service for cosmetic surgery and non-surgical aesthetics.

Here’s the core idea:

• You speak with a real concierge, not just a chatbot.
• They ask about your goals, timeline, budget, and medical background.
• They curate a shortlist of vetted surgeons or med-spa providers who fit what you’re looking for.
• You receive itemized proposals rather than vague “starting at…” pricing.
• The concierge helps you book consults, compare options, and stay organized through recovery.

You still choose your own doctor, get your own medical advice, and pay your clinic directly. AestheticMatch just handles the research and admin so the process feels guided instead of overwhelming.

The 5-Step AestheticMatch Process

Step 1: Intake Call (10–15 Minutes)

Everything begins with a short intake, usually a 10–15 minute call or a quick form plus follow-up.

During intake, the concierge will ask about:

• Your aesthetic goals and priority areas
• Any past procedures or major health considerations
• Your ideal timeline (for example, “spring break,” “after weddings,” “this year”)
• A realistic budget range and comfort level
• Whether you’re open to traveling or prefer to stay local

The aim is not to sell you on any one procedure or surgeon, but to understand what “success” looks like for you and what constraints you’re working with.

Step 2: We Vet & Build Your Short-List

After intake, AestheticMatch goes behind the scenes to build your personal shortlist.

From the patient’s perspective, it looks like this:

• You’re only shown surgeons and providers who have passed internal vetting for training, experience, and safety.
• The concierge looks for match quality: case type, technique style, and patient profile similar to yours.
• You typically receive a small number of best-fit recommendations instead of dozens of random options.

The result is a shortlist that feels curated and realistic, not a directory search result where it’s up to you to guess who’s qualified.

Step 3: We Book Your Consults

Once you’re comfortable with the shortlist, AestheticMatch helps you set up consults:

• They coordinate with each office to find times that fit your schedule.
• Your basic story and photos (if you’ve sent them) are shared so you aren’t starting from scratch in each consultation.
• You get guidance on what to bring, what to ask, and how to prepare, especially if it’s your first time.

You still meet directly with the surgeon or provider, ask clinical questions, and get personalized recommendations. AestheticMatch simply streamlines the scheduling and prep.

Step 4: Decision Support (Quotes, Pros/Cons, Comparisons)

After consults, most people end up with:

• Several slightly different treatment plans
• Different pricing, inclusions, and timelines
• Different comfort levels with each surgeon or provider

AestheticMatch helps you make sense of all that by:

• Putting quotes side by side so you can see what each one includes
• Clarifying line items like surgeon’s fee, anesthesia, facility, garments, labs, and follow-up visits
• Talking through non-clinical pros and cons of each option, based on your goals and risk tolerance
• Helping you identify what’s truly different and what’s just packaging

They do not make medical decisions for you. Instead, they make the comparison process understandable and less overwhelming.

Step 5: Logistics & Aftercare Coordination

Once you decide how to move forward, the concierge supports you with:

• Scheduling your procedure or treatments
• Helping you think through time off work, childcare, and support at home
• Basic logistics for travel and accommodations if you’re going out of town
• Pre-op and post-op planning checklists so you know what to expect
• Check-ins during recovery to help you stay calm, organized, and connected with your surgeon’s office if questions come up

They do not replace clinical follow-up with your doctor, but they do help keep the journey structured and supported.

What We Do vs. What We Don't Do

We Handle the Admin Heavy-Lifting

AestheticMatch is built to remove as much friction and busywork as possible. That includes:

• Initial research and screening
• Shortlisting realistic options
• Booking appointments and sending reminders
• Consolidating and clarifying quotes
• Helping with basic logistics and timelines

Think of it like having a personal project manager for your aesthetic journey.

Clinical Decisions Stay Between You and Your Doctor

Even though the concierge is deeply involved in the process, AestheticMatch is not a medical provider.

That means:

• They do not diagnose, prescribe, or choose surgical techniques.
• They do not decide whether you’re a candidate for a specific procedure.
• All formal recommendations, risk discussions, and consents happen directly with your surgeon or provider.

AestheticMatch’s role is to support and organize, not to replace the doctor–patient relationship.

We're Not a Directory or Lead Generation Service

AestheticMatch deliberately does not operate as a traditional directory or bulk lead seller.

Key differences:

• You are not dumped into a list of advertisers where the top spots go to whoever pays the most.
• Your details are not blasted out as generic “leads” to dozens of clinics.
• Doctors are added to the network through screening, not just by paying a listing fee.

The focus is on matching you with a small number of vetted, relevant providers, not on filling a directory with as many names as possible.

How We Vet Surgeons (The Criteria That Actually Matters)

AestheticMatch’s vetting process focuses on the things that genuinely influence your safety and outcomes, such as:

1. Board Certification and Training

• Surgeons must be properly board-certified in relevant specialties.
• Training history, residencies, and any advanced fellowship training are reviewed.

2. Safety Record and Case Type

• Licensing and disciplinary history are checked where possible.
• The platform looks at whether the surgeon’s typical case mix aligns with what you need (for example, primary vs revision, body vs face, ethnic rhinoplasty, and so on).

3. Results and Consistency

• Before-and-after results and case examples are reviewed for overall quality and realism.
• The focus is on consistency, not just one or two standout cases.

4. Facility and Anesthesia Standards

• Surgeons are expected to operate in accredited facilities with appropriate anesthesia support.
• Emergency readiness and post-op protocols are important considerations.

5. Communication and Patient Experience

• Responsiveness, clarity of explanations, and overall bedside manner matter.
• The team looks for practices that respect boundaries, set realistic expectations, and handle complications and concerns professionally.

The goal is a network built on safety, competence, and professionalism, not just marketing polish.

What Makes AestheticMatch Different from RealSelf, Zocdoc, and Other Platforms

To understand what makes AestheticMatch different, it helps to compare it to two familiar formats:

• Traditional review-driven marketplaces, where patients read reviews, browse doctor profiles, and often see sponsored placements.
• General health booking platforms, where doctors pay for profiles and patients book directly.

AestheticMatch sits in a different category:

• It is concierge-first, with a human guiding the whole process instead of leaving you to navigate listings alone.
• It is built around vetting and curated matching, not open directories with paid placement.
• It offers end-to-end support, from intake through post-op check-ins, rather than just a scheduling widget.

No Pay-to-Rank or Featured Listings

The recommendations you receive:

• Are not ordered based on who paid more for visibility.
• Are built from a pre-screened network, then filtered for your case and rotated fairly among similarly qualified providers.
• Aim to balance safety, skill, and practical fit (location, budget, timing).

You’re not just seeing whoever bought the biggest ad.

Fair Rotation Among Qualified Providers

Within the pool of surgeons and providers who fit your needs, AestheticMatch focuses on fair rotation:

• If several providers are equally qualified and appropriate, they’re rotated rather than always sending patients to the same person.
• This helps maintain neutrality and reduce subtle bias based on volume or marketing spend.

The idea is to keep the matching process patient-first, not provider-first.

One Point of Contact from Start to Finish

Most platforms leave you juggling:

• Multiple offices
• Different phone trees
• Email threads and portal messages
• Reminders from various systems

With AestheticMatch, you have one dedicated concierge who:

• Knows your goals, concerns, and deal-breakers
• Keeps track of who you spoke to, what was discussed, and what’s next
• Remains available for check-ins through recovery

That continuity is especially helpful for people who are busy, anxious about surgery, or planning travel around their procedure.

Who AestheticMatch Works Best For

AestheticMatch tends to be a good fit for:

• Time-poor professionals People with demanding schedules who want vetted options and organized next steps, not hours of online research.
• Safety-conscious patients Those who care deeply about board certification, accredited facilities, realistic expectations, and clear communication.
• Out-of-town or destination patients Anyone considering traveling for surgery who needs help with choosing a city, surgeon, and logistics.
• People overwhelmed by choice Patients who find big review sites useful but exhausting, and would prefer a curated shortlist plus a human guide.
• Patients weighing surgical vs non-surgical paths For example, comparing tummy tuck vs body contouring devices, facelift vs non-surgical tightening, or implants vs fat transfer.

If you love doing all your own research and managing every email and call yourself, a traditional directory might feel more familiar. If you’d rather have a structured, supported experience with one consistent point of contact, AestheticMatch is built for that.

FAQs

Does AestheticMatch cost anything for patients?

No. AestheticMatch is free for patients. There is no separate platform fee added on top of your medical costs. You pay your surgeon or med-spa provider directly, and you’ll see itemized quotes so you know exactly what’s included.

How long does the entire process take from intake to booking?

The intake call itself is usually about 10–15 minutes. From there, timing depends on how complex your case is, how flexible your dates are, and how busy your preferred surgeons are. In many situations, patients can move from intake to booked consults in days rather than weeks, but there’s no one-size-fits-all timeline. The concierge’s job is to keep things moving at the pace that’s right for you.

Can I use AestheticMatch if I already have a surgeon in mind?

Yes. Many people come in with one surgeon already on their radar. You can use AestheticMatch to:

• Compare that option with others
• Get additional quotes and perspectives
• Clarify whether your current choice feels like the best fit

You’re never locked into one provider, and you’re always free to stay with your original choice.

What if I'm not in one of your metro areas?

AestheticMatch focuses on key metro and destination markets but can often work with patients outside those hubs. That might mean:

• Matching you with vetted options in the nearest major city
• Helping you plan a safe, practical destination-surgery setup
• Being transparent if coverage for your exact combination of location and procedure is limited

The best way to find out is simply to go through the intake and ask.

Do you work with both surgical and non-surgical procedures?

Yes. AestheticMatch supports both surgical and non-surgical aesthetic care. That includes things like:

• Liposuction, tummy tuck, BBL, breast surgery, rhinoplasty, facelift, eyelid surgery, and revisions.
• Injectables, skin and laser treatments, body contouring devices, tightening procedures, and similar med-spa services.

Your concierge will help you figure out which type of provider is best suited to your goals and how to explore your options safely.